Our Team

Empowering Proactive, Preventive Care with Intelligence

Meet The Team

Behind every insight, every algorithm, and every breakthrough at Lavaa Health is a team of visionary leaders, clinicians, researchers, and technologists. United by a passion for innovation and preventive care, our team brings together decades of experience in healthcare, data science, and AI to transform how care is delivered—globally.

Adam Amitai

CEO

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Matthew A. Jacobson

President

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Nicky Lieberman M.D.

Chief Medical Officer

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Bernard Schayes M.D.

US Medical Officer

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Dr Nir Roy Lieberman

Head of Research and Internal Marketing

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Dmitry Melnikov

Head of Software and Product

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Daria Kovaleva

Customer Success Manager

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Eileen Shelem

Operations Director

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Lotan Shilo, M.D.

Non-Communicable Diseases Expert

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Kirill Baibarin, M.D.

Pharma and EU Healthcare

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Noam Reich

Chief Financial Officer

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Ready to Help Prevent Chronic Illness and Avoidable Hospitalizations?

At Lavaa, we’re building the future of preventive care—using AI and clinical intelligence to reduce hospitalizations, cut costs, and improve lives at scale. We believe that empowering care teams with smarter tools is the key to transforming healthcare from reactive to proactive.

If you’re passionate about innovation, impact, and creating healthier communities, there’s a place for you here.

Join us at the forefront of intelligent, preventive healthcare.

Open Position

Customer Success Manager

We are looking for a motivated Customer Success Manager to support and expand our growing business activities. You will be responsible for driving success at the most strategic level within your accounts and implementing a broad strategy for earning customer acceptance across the organization. You will be working closely with our Product, R&D, and medical teams…

Customer Success Manager

Open position in the Lavaa

LAVAA HEALTH is a fast-paced and exciting AI startup in the field of digital health focused on predictive intervention and preemptive care. Value-based healthcare starts with placing intuitive tools in the hands of the interdisciplinary care team
to drive preventive and preemptive action to improve outcomes.

Care Management and Transitional Care teams require high levels of engagement and higher acceptance of risk adjustment and quality suggestions based on clinical evidence. The current post-acute care environment is event driven focused on demographic data, clinical result data and optimizing reimbursement.

Lavaa Health provides a technology layer that aggregates disparate data, uses standard of care protocols, integrates comorbidities and layers AI to drive predictive and preemptive intervention recommendations to the care team. Additionally, Lavaa provides a complete, integrated picture of their patients in a single intelligible view. It enables them to identify the clinical data they need, making any case reviewable in minutes. The result is better treatment, reduced missed diagnoses, and better economics for healthcare.

We are looking for a motivated Customer Success Manager to support and expand our growing business activities. You will be responsible for driving success at the most strategic level within your accounts and implementing a broad strategy for earning customer acceptance across the organization.

You will be working closely with our Product, R&D, and medical teams.

Responsibilities:

  • Partner with C-Level executives, end users, business owners, legal, IT and others at the customer’s organization, to build relationships across the account, and drive ROI throughout the customer lifecycle.
  • Lead the full customer journey including onboarding, expansion, and renewals within your customers’ portfolio.
  • Represent the voice of your customers inside Lavaa Health, ensuring those are captured to influence future product growth supporting your customers’ needs.
  • Be the primary point of contact for your customers, building and executing a successful plan that establishes critical goals, and business objectives for their use of Lavaa Health.
  • Work cross-functionally with Engineering, Sales, and Product, to deliver best-in-class service to your customers.
  • Be an expert in our products – capable of delivering meaningful recommendations, troubleshooting, demonstrations, etc.

Requirements:

  • 5+ years of experience working at a fast-paced technology company, B2B accounts.
  • Track record of achieving your quarterly and annual retention and expansion goals.
  • Extensive experience driving change management and user adoption across multiple user types, preferably in the
    health sector.
  • Strong communication and storytelling skills. Ability to set expectations and communicate business goals and KPIs
    with customers at various levels.
  • Skilled at multi-tasking, can juggle competing priorities while making sound business decisions based on quantitative
    and qualitative criteria.
  • Experience in working independently as well as part of a team, interfacing with other business units within the organization, such as Product, R&D, and Medical Teams.
  • Previous experience in the US healthcare industry – advantage.
  • Technical background – advantage.
  • Willingness to travel as needed.

 

Contact us at: info@lavaa.health